![]() Galaxy Gold Products will ship worldwide except to Russia and Brazil. After the claim has been approved we will send you an email and offer either a full refund or to reship the package.Īll international orders can only be shipped via FedEx International and NOT USPS.Īny international order placed with USPS shipping selected will be cancelled and the buyer informed to repurchase the item using FedEx International shipping. If your package has not been received after 14 days, or has been received without contents, please call us at: 21 with your order number, or email us at: We will then file a claim on your behalf. Track by Phone: If you would prefer, please feel free to contact customer service at 1-87 (Mon - Fri, 9am - 5pm PST) to assist you in tracking your order. There you can review your order details and track the status of your shipment instantly via Fedex or USPS. Track Online: Use the link on your email shipment confirmation, which will take you directly to our website. This tracking number will allow you to follow the progress of your order in transit until it reaches you or your recipient. Once your order has been picked up by Fedex or USPS for shipment, you will receive an automated email notification confirming shipment along with your tracking number. We have several flat rate shipping options to choose from as well. These rates are updated periodically based upon current rates offered by USPS and FedEx. We use Live Rates when calculating your shipping charges based upon delivery from our zip code at 90014. Any orders shipping to a military type address will be contacted directly to ensure timely delivery. ![]() We do not ship on Saturdays and Sundays.ĪPO, AP (Military shipments) are shipped via USPS only and may take up to 15 days to be delivered depending on the destination. If you have a rush order, please leave an order note or contact us at 87. If your order is received after 2pm (PST) your order will ship out the following business day. Priority Mail Orders are the most cost effective shipping method with delivery times between 2-3 days.Įxpress Mail Orders (expedited or 1-day) received before 2pm (PST) will be shipped on the same business day it is received. Please make allowances for this processing time when estimating your delivery date. WE DO NOT SHIP THROUGH UPS.Īll Orders take at most 2 business days to process before being picked up for shipment. Any international orders placed with USPS Shipping will be cancelled. Please be aware that all international shipments can only be shipped via FedEx and not USPS. All shipments are fully insured for the value of the package and will include signature confirmation unless otherwise indicated in the order notes. Sterling Silver is a mixture of 92.5 % pure silver (925 parts) and 7.5 % metal alloy.Galaxy Gold Products offers two shipping methods: FedEx Priority/Express and International. To make it workable, an alloy such as copper is added.
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